Terms. Conditions. Policies.

The fancy language below is courtesy of really smart people who went to really expensive schools. They made us write it.

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.

  • All personal information (except credit card information) you provide us with or that we obtain will be handled by Little Big Kids as responsible for the personal information.
  • Events outside Little Big Kids's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • Little Big Kids reserves the right to amend any information without prior notice.

 

SHIPPING

All orders ship Monday through Friday from our warehouse in Fairfax, Virginia. Unless specified by you otherwise, we try to ship all orders via. UPS Ground.  We determine the courier based on the number of factors including the number of products in your order the total shipping weight, total transit time to your destination, and most of all, our ability to provide total customer satisfaction.
If you require an order to be delivered before any of the times indicated, please email us for current shipping times for particular products and locations.

Delivery Time in Transit:

The map below refers to the approximate time it takes for a package to reach your final destination after we ship your order. Find your shipping destination on the map and match the color with the key on the bottom right side of the map.

transitTimesMap.png

Return policy

You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. You can find the return address under littlebigkids.com/contact.

Personal Information

All personal information you provide us (except credit card information) with or that we obtain will be handled by Little Big Kids as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you and to provide offers and information on our catalog to you. The information you provide is only available to Little Big Kids and will not be shared with other third parties. 

Force Majeure

Events outside Little Big Kids's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Little Big Kids is released from Little Big Kids's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain Little Big Kids's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.

All transfers conducted through Little Big Kids are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption.

Local Taxes

Please note that local sales tax may occur, depending on your location and applicable tax laws in effect at the time of your purchase. These charges are at the customers own expense.

Cookies

Little Big Kids uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Little Big Kids without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Vasuma we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

Little Big Kids reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Little Big Kids has the right to cancel the order and refund any amount paid in the best way. Little Big Kids shall also notify the customer of equivalent replacement products if available.

All enquiries: ok@littlebigkids.com